BusinessDNA Services

BusinessDNA complements its world-class product line with an equally impressive array of support services. We recognize that your decision to purchase BusinessDNA products was based on a need to solve problems efficiently and receive a return on your investment. To help you maximize the ROI potential of BusinessDNA's products and minimize your learning curve, we offer several levels of service.

• Content Management Selection
• Automate your content authoring and publishing
• Technical Support
• Professional Support Services

As your organization grows, our services will be there to support you.

Content Management Selection

Many companies are facing a daunting challenge — how can they easily add and edit content on their Web site? We're not talking about a few changes here and there. In many cases, we are talking about thousands of pages of ever-changing content. Our in-depth experience has proven that the solution is more complex than simply selecting a content management system (CMS) software package. Changing work processes is also a critical factor.

Automate your content authoring and publishing

In order to achieve the benefits of a Content Management System (CMS), you need to plan ahead, because there are many inter-dependencies among templating, workflow, and deployment. You can build templates to allow business users to create content, but how do you get it approved? How can the content be automatically deployed to the Web site, after approval? Finally, what if the content is embedded in code (JSP, ASP, or Java)? Business users do not want to update code and IT will not allow them to do so. The good news is that there are solutions to resolve the various issues.

Technical Support

Because we are dedicated to maximizing your use of the BusinessDNA system, we offer an outstanding team of seasoned technical support professionals who can respond to your questions quickly and professionally. We realize that, in order for your system to work for you, any problem requires an immediate solution.

Professional Support Services

Services available from BusinessDNA's Professional Support Services are:

• On-site training for administrators, developers and end-users
• Assistance with standard implementation
• Customization of BusinessDNA products
• Web Design and Development
• Creative Strategy